Well, here’s a little more on the new print driver that DYMO put out for the DiscPainter on Snow Leopard. I’ve done a little more digging around and found others who had a similar issues. That got me thinking that the driver was the issue. In part, that is true, however, updating the driver for the DiscPainter on Snow Leopard is a two step process. Granted the process could be made much more clear. Be that as it may, after installing the new driver, you must update the firmware. Sadly, because my last attempt to test the new driver ended in a small disaster, which included the destruction of my almost new print cartridge, I am unable to test this solution. I’ll be ording up a new print cartige shortly and I’ll post once I’ve tested this.
In the mean time, if any of you are running the DYMO DiscPainter on Max OS X Snow Leopard and happen to have had the same issues I did; Did you install the firmware update after installing the new driver? If not, would you do so and post back here in the comments section, letting us all know how it goes?
For your conveince, here is a link to the new DYMO print driver and firmware update for the DiscPainter.
Well low and behold, guess who has finally updated their software and driver to support Mac OS X Snow Leopard. DYMO. There is finally a driver and software compatible with Mac OS X Snow Leopard.
I wanted to download install and then test the new driver/software before I posted this update, but, I ran into a snag. The experience went something like this…
I received an email from DYMO because I had signed up to be told when there was an update to a question about a Snow Leopard driver on there support page. The link in the email took me to a main site page, FAIL #1. I spent a long time trying to find the driver on their site. It was very frustrating. DYMO’s site design is awful. The support pages are a maze leading nowhere fast. Somehow I finally found the driver. I think I finally did a Google search. So now the download. Ah, I think it was about 280 MB. Yup, it’s a big one. Once I installed the driver, I set out to print a test disc and ensure that everything was working as it should. This is where we hit FAIL #2 Have a look below.
The disc sat in the printer and spun and spun but never advanced from its start position. I was working away on some other things and when I finally realized it wasn’t progressing. It was too late. My almost new print cartridge was ruined. The disc was literally worn down, a little melted & cracked. There was an abundance of ink on the disc’s surface. This is not good.
At this point my DYMO DiscPainter is sitting on my desk with no print cartridge in it. I’m a little afraid to even try it again. I certainly don’t want to invest in another cartridge only to have it destroyed as well.
I wanna hear from you. Tell me about your experience with the driver. Please leave a comment and help me & potentially others with their DiscPainter woes. I’m hoping my episode was the acceptation & not the rule.
Dear DYMO,
Where in the world is the driver for your DiscPainter and Snow Leopard? It’s more than a little overdue. After all, Snow Leopard was launched on August 28, 2009 I think it’s time to set things right and get it done.
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